Goodwill Industries of Northwest North Carolina seeks a Chief People Officer who will move seamlessly between thought partnership and tactical execution to elevate the people of Goodwill Industries of Northwest North Carolina and serve as a trusted advisor and business partner.
The Chief People Officer (CPO) is responsible for strategically developing, directing, and implementing human resource and talent acquisition functions within the organization. As a trusted advisor and business partner, the CPO provides strategic counsel to leaders to support organizational objectives.
In concert with the President & CEO, the CPO will provide strategic leadership in supporting and directing a comprehensive framework focused on diversity, equity, and belonging.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop, implement, and oversee human resources strategies, policies, and programs regarding talent acquisition, retention, performance management, organizational structure, leadership continuity, compensation, benefits, and employee relations that meet organizational needs and comply with applicable state and federal laws and regulations.
- Develop and implement a diversity and inclusion strategic plan, including annual objectives, gaps, training, hiring practices, policies, and procedures.
- Serve as an architect in designing recruiting and retention programs in alignment with the organization’s goals and objectives.
- Provide strategic leadership and counsel to the organization’s senior leadership team and leaders across the organization regarding key human resource needs, challenges, and best practices. Work closely with leaders to resolve complex organizational challenges.
- Serve as the organizational expert in changes to regulatory and market conditions that may affect the agency’s inclusion programs and implement changes and/or adjustments to ensure compliance. Work closely with internal communication and process improvement partners to embed diverse, equitable, and inclusive messaging internally and externally.
- Develop in collaboration with the CFO to maintain a comprehensive and competitive benefit and compensation program that best supports team members’ needs and is cost-effective for the organization. Goodwill NWNC is an autonomous organization governed by the board of directors and leadership.
- Ensure the effective use and maintenance of a human resources information system that meets management information needs, and allows for the analysis, and communication of records required by law or local governing bodies or other departments in the organization.
- Research and share the latest industry trends and best practices in a proactive manner, ensuring optimal performance of HR-related activities for the organization.
- Confidentially conduct time-sensitive investigations into allegations of discrimination and team member misconduct, determine appropriate corrective action, and represent the Agency when responding to EEOC claims and DOL complaints.
- Develop and implement short- and long-range strategies and objectives for areas of responsibility in alignment with, and support of, the organization's mission, vision, values, and strategic plans.
- Represent the organization at various community, business, and civic functions to increase general visibility and awareness of Goodwill programs, services, and enterprises.