Child Care Resource and Referral Coordinator

PRIMARY PURPOSE:

The Child Care Resource and Referral Coordinator provides services to link together parents, childcare providers, and the community to improve the quality, availability, and affordability of childcare services. The Child Care Resource and Referral Coordinator’s basic core services include:

1. Referring parents to legal childcare options.
2. Assisting families with selecting and using childcare services.
3. Collecting information about childcare needs and supplies.
4. Educating and encouraging the community to address childcare services.
5. Supporting childcare providers through technical assistance.
6. Coordinating training of childcare providers to enhance their skills.
7. Developing community resources available to working families.
8. Raising awareness of the community, business and industry, and parents of the needs of children and working parents.
9. Remain familiar and up to date on latest training measures process and developments that pertain to childcare issues and to keep providers of childcare services in Wilson County aware of these.

Duties and Responsibilities:

1. Develops programs to ensure the successful implementation of these services.
2. Provides services to enhance accessibility, and that increases the availability of quality childcare for all children, including those with special needs and language barriers.
3. Determines and provides required workshops and training for all providers.
4. Provides quarterly reports for CCR&R.
5. Provides quarterly counts for CCR&R and Professional Development to NCPC.
6. Solicit qualified trainers that are proficient in the workshop topics presented.
7. Assure all state required trainings are available throughout each calendar year.
8. Provide technical assistance to all childcare providers either via telephone, e-mail communications, on site observations and counseling sessions, either as group setting or as one-on-one sessions in collaboration with the Lead TA Coordinator
9. Consult with DCDEE consultants to ensure all training and technical needs of the providers are being addressed.
10. Provide required training and technical assistant as mandated by DCDEE in response to allegations made to a particular provider in the time allotted.
11. Provide Parent information sessions on subjects deemed necessary to programs.
12. Provide community awareness presentations to agencies and businesses.
13. Conduct DCDEE approved workshops as required.
14. Maintains data needed to prepare quarterly reports both locally as well as regional data with details of the workshops provided.
15. Maintain logs of all workshops provided indicating the names of the participants of each workshop offered.
16. Maintain record of all non-repeated training participants.
17. Establish informational booth at various community events in the county.
18. Supervises and develops meaningful internship experiences for college students.

Essential Functions:

• Develops and promotes professional development plans for family childcare providers, teachers, and administrators of childcare centers.
• Develops, promotes educational opportunities, and resources that impact parenting skills.
• Develops and promotes consumer education among parents around childcare issues.
• Collaborates with community agencies, groups that support linkages among childcare providers, and other human service agencies.
• Develops and promotes broad public awareness of Child Care issues. 

• If needed and have the required credentials to provide technical assistance to childcare providers via mock/training assessments using the Environmental Rating Scales instrument, classroom observations and feedback and counseling sessions may assist Lead TA Coordinator.
• Provides and maintains a Lending Library for the use of the community, ensuring pertinent materials are available as the community needs reflect on request.

The CCR&R Coordinator uses a variety of strategies and tools in the development processes including the following: workshops, newsletters and other printed materials, calendars of activities, marketing campaigns, professional development plans, community presentations, conferences, purchase of relative childcare materials for distribution, and community collaboration. The CCR&R Coordinator is required to attend professional development workshops, conferences, and seminars to assure that the providers she serves are kept abreast with the most up-to-date materials, methods, and help aides available in early childhood. This may require travel and overnight ventures.

Knowledge, Skills, and Abilities

1. Superior social skills, to assure smooth and successful interactions with all persons encountered.
2. Superior organizational skills in maintaining registration required information.
3. Certified in implementation and assessment capabilities for ECERS,(Early Childhood Environment Rating Scales, ITERS (Infant Toddler Environment Rating Scales, SCAERS (School Age Environment Rating Scales), PAS (Program Administration Scales, and FCCERS (Family Child Care Environment Rating Scales,) via 2 weeks training in each of the scales indicated.
4. Certified ITS-SIDS Trainer
5. Certified CPR and First Aid Trainer (American Red Cross and American Heart Association Certified).
6. Superior people skills, with the capability to remain calm and pleasant in any given situation to deal effectively with that situation.
7. Capable of conducting all job requirements with minimal supervision.
8. Able to communicate effectively both orally and in writing.
9. Maintains an elevated level of confidentiality as it relates to the business of Wilson County Partnership for Children.
10. Respects and promotes equal rights and opportunities of all in relation to the job functions.
11.  Has knowledge of and understands computer-based data format.
12.  Capable of supervising others.
13. Collaborate with NC Pre-K Coordinator when sites need ECERs training, making sure applications are clear and concise.
14. Collaborate with NC Pre-K Coordinator if there are specific trainings that sites need that can be provided by CCR&R.

Education and Experience:

1. Must possess a minimum of a Bachelor’s degree in either Early Childhood Education or Child Development and Family Relations
2. 2-4 years’ experience working as an Administrator at a 4-5 Star Child Care Site.
3. 2-4 years’ experience working at a Smart Start Partnership.
4. 4-6 years’ work experience in developing and presenting Early Childhood related training and workshops, organizing up to a two-day local childcare conference and interacting with and counseling people through varying life experiences.
5. Computer database experience.
6. Valid driver’s license.

PHYSICAL REQUIREMENTS:

1. Required to perform normal office activities such as using computers and other office equipment.
2. The ability to periodically work under time pressure.
3. Light arranging and carrying of office materials, including books, totes, and information booth set-up.