Data Evaluation and CQI Advisor

Durham County
Overview of the position:
The Data Evaluation and Continuous Quality Improvement (CQI) Advisor is responsible for overseeing all aspects of NC CTP research initiatives, continuous quality improvement processes, and quality management systems within NC CTP. This role requires strong leadership skills, strategic thinking, and a deep understanding of research methodologies, CQI principles, and quality data management practices.

Work Performed:
Data and Research Management:
 Develop and implement data collection and research strategies aligned with NC CTP goals and objectives.
 Lead data projects from conceptualization to completion, including design, data collection, analysis, and dissemination of findings.
 Be responsible for all internal, state level, and external data and reporting
 Design NC CTP Model Report Card and evaluate data for action.
 Ensure compliance with ethical standards, regulatory requirements, and best practices in research.
 Collaborate with the NC CTP Director and across teams to integrate research findings into decision-making processes.
 Stay abreast of emerging trends, technologies, and methodologies in relevant fields.
 Create reporting and data collection tools for assessing program trainees and the NC mental health workforce at county and state levels, including demographics and characteristics of clinical practice.
 Create reporting and data collection tools for aggregating and analyzing clinical treatment outcomes across models”

Continuous Quality Improvement (CQI):
 Design, implement, and monitor CQI initiatives aimed at enhancing NC CTP processes, services, and outcomes.
 Review and establish measurable quality improvement goals and metrics to assess performance and drive continuous improvement.
 Facilitate quality improvement activities program-wide and within model teams and topic specific committees to identify root causes of issues and implement corrective actions.
 Analyze data and trends to identify opportunities for improvement and make data-driven recommendations.
 Provide training and support to staff on CQI methodologies, tools, and techniques.
 Establish and document program-wide quality policies, procedures, and protocols.
 Conduct regular audits and assessments to evaluate the effectiveness and identify areas for improvement.
 Implement the most effective data collection tools/platforms and methodologies.
 Streamline data collection tools to maximize accessibility, effectiveness, and ease of use.
 Develop a methodology for sharing data across program teams to facilitate common improvement strategies.
 Conduct focus groups of trained clinicians and senior leaders to obtain feedback.
 Create data collection SOPs and conduct training and develop tutorial on how to access and utilize data for SOPs and best practices for data management.
 Evaluate other systems, such as Salesforce, for suitability and applicability.

Salary and Benefits
CCFH offers very competitive benefits and a hybrid work schedule. The benefits include an employer contribution to retirement (5% of salary-no employee contribution required); a significant coverage of the premium for the employee on health benefit(s) (85%) and a generous vacation/sick/holiday schedule.