Director of Development

Position Summary

NeighborHealth Center (NHC) is seeking to hire a dedicated Director of Development to help set the direction and ensure the longevity of NHC. The Director of Development will report to the Chief Executive Officer (CEO). The Director of Development is responsible for the comprehensive planning, implementation, management, and oversight of all fundraising, communications, marketing, and community relations activities. The Director of Development will lead a collaborative effort charged with the management of day-to-day fundraising and communications and providing a dynamic integrated program. The Director of Development will oversee the development staff.

This is a full-time, exempt position.

Principal Duties and Responsibilities*

1. Plans, implements, and manages the development/communications/marketing program designed to meet the strategic plan's goals and objectives.
2. Works with the CEO to execute and facilitate fundraising and communications strategies.
3. Serves as the primary staff liaison with the board committees and volunteer fundraising committees and as a resource to the CEO on all matters related to fundraising and communications.
4. Partners with the CEO and volunteers to identify, cultivate, and solicit potential significant donors to help meet NHC's funding goals.
5. Creates the annual department budget and long-term strategic development and communication plans.
6. Establishes and implements an annual calendar of fundraising and communications activities.
7. Directs the writing of funding proposals, grants, direct-mail letters, the annual report, special event materials, and other fundraising support documentation.
8. Oversees the stewardship, gift accounting, and reporting functions, ensuring that all donors receive personal and timely acknowledgment of their gifts. Oversees the management of the donor database.
9. Oversees the incorporation of policies and procedures, mission, and vision in all development/communications plans.
10. With the CEO, develops annual revenue goals and plans to diversify and increase the organizational budget through a comprehensive development strategy to include foundation and individual donors (major donors, smaller-level donors, online, etc.), as well as other appropriate sources.
11. Leads and engages the senior management team in developing effective messages for new and broader donor audiences.
12. Prepare development reports, including plans, accomplishments, and challenges for Executive Leadership and Board meetings.
13. Oversees the development staff.

Required Skills or Abilities*

1. Clearly communicate the "mission," ensuring everyone works toward the same goals.
2. Create a positive environment where two-way communication and strong trust are established.
3. Understand safety policies and actively promote safe practices in the workplace.
4. Maintain constructive relationships and demonstrate respect for everyone contacted.
5. Deal constructively with conflict and focus on the situation, issue, or behavior and not on the person by diffusing situations before conflicts arise, resolving conflicts directly and actively promoting and gaining cooperation from others.
6. Accurately provide and receive information in oral and written communications. Consistently provide ideas, opinions, or information articulate and professionally. Actively listen to others and demonstrate understanding of other points of view.
7. Willingness and ability to adjust to changing conditions or priorities.
8. Take the initiative to identify and act on problems, leading by example. Consistently make decisions that resolve problems.
9. Computer literacy in internet use and Windows environment, including Outlook, Word, and Excel with keyboarding skills of at least 45 wpm.
10. Ability to cultivate and develop inclusive and equitable working relationships with co-workers and community members.
11. Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds.

Required Knowledge, Experience, or Licensure/Registration

1. A bachelor's degree is required, with a preferred emphasis in fundraising, marketing, public relations, or business. A master's degree is preferred.
2. A minimum of five years of work experience demonstrating competency in comprehensive development programs, community relations, and communications/marketing.
3. Minimum five years of work experience in overseeing and leading other staff.
4. Knowledge of fundraising, including development planning, annual giving, and major gift cultivation and solicitation.
5. Proven record of raising $750,000-plus annually.
6. Experience in grant research, writing, and reporting.
7. Experience in various giving campaigns, including events, direct mail, social media, and planned giving.
8. Knowledge of communications planning, social media, and public relations.
9. Excellent interpersonal, management, verbal, and written communication skills.
10. Knowledge of budget development, administration, and staff management.
11. Ability to work onsite and remotely Mondays through Fridays during the hours of 8am to 5pm with occasional hours outside this time frame.
12. Ability to work remotely via a home office with access to a secure internet connection.
13. Ability to read, write, speak, and comprehend English fluently.

Physical requirements of the Job*

• Sitting or standing (often for prolonged periods) 
• Carrying or lifting objects up to 20 pounds

*To comply with the Americans with Disabilities Act of 1990 (ADA), which prohibits discrimination against qualified individuals on the basis of disability, it is necessary to specify the physical, mental and environmental conditions of the essential duties of the job.

NeighborHealth Center is an Equal Opportunity Employer. NHC is dedicated to building a culturally diverse staff committed to serving a diverse patient population.