Director of Operations

The North Carolina Social Work Certification and Licensure Board (NCSWCLB), an occupational licensing
board of the state, with over 16,000 licensees/certificate holders, is seeking applicants for a newly created
Director of Operations position. Successful candidates will be organized, dependable, reliable, diligent,
earnest, detail-oriented, and be a team player, who is able to work independently with close attention to
detail and accomplish tasks with a high level of accuracy.

This new role will provide operational and organizational support to Executive Director, Elizabeth Pope, in the following areas:

• Overseeing office administration
• Optimizing the use of technology and other processes to ensure documents and applications are
reviewed, tracked, and up-to-date
• Tracking key data required by the State of North Carolina
• Supporting members of the Board
• Meeting with stakeholders to answer questions, address concerns and implement updates, as
needed

This position is being added to help support the NCSWCLB’s role as the regulatory authority that
administers and enforces the North Carolina Social Worker Certification and Licensure Act, which
protects the public by setting standards for qualification, training, and experience for those who seek to
represent themselves to the public as social workers, certified social workers, or licensed clinical social
workers. The ideal candidate will have a passion for the important role of social workers, be familiar with
the requirements to obtain or have a current and active North Carolina LCSW license in good standing,
have extensive understanding of the scope of social work practice at all levels, including clinical
knowledge, skills, and abilities, and help promote the high standards of professional performance for
those engaged in the practice of social work.