The Medical Coordinator is a medically trained member of the SAFEchild Advocacy Center (SAC) staff, responsible for ensuring the appropriate medical screening, evaluation, and treatment of pediatric patients ages 0 to 17, who may have experienced maltreatment. This position requires commitment to SAFEchild’s mission of eliminating child abuse and empowering families. This is a full-time 36-hour a week position working under the direction and supervision of the SAFEchild Advocacy Center Director. SAFEchild is committed to the principles and practices of diversity, equity, inclusion, and anti-racism.
SAFEchild staff support the agency’s mission and programs and maintain the highest standards of honesty and professional ethics. Staff is courteous of program participants and the community and works harmoniously with SAFEchild colleagues and volunteers. Unless otherwise directed by the Executive Director, all information about agency clients or programs shall be held in the strictest confidence.
SPECIFIC RESPONSIBILITIES
Child Medical Evaluations (CME)
- Partner with SAC Director to ensure that all medical elements meet the National Children’s Alliance Medical Accreditation Standard
- Works alongside MD/APP to provide medical care and assessment of children
- Review referrals to ensure all needs related to the medical evaluation (such as medical records, photos) are obtained in advance
- Manage medical aspects of examinations, including assisting SAC medical providers with preparing a child for physical examination, taking medical history, obtaining vital signs, assisting provider with exam, chaperoning during exam, and aiding with photo documentation and logging of pertinent findings
- Maintain adequate inventory of medical supplies, laboratory supplies and equipment. Ensure that medical equipment is in good working order
- Responsible for the care and maintenance of medical exam room
Labs
- Assist SAC Medical Team with laboratory requisition forms, specimen collection/labeling, specimen processing, and specimen pick up by courier service
- Maintain communication with lab about current process/procedures and recommendations
- Monitor lab results, notify SAC Medical Providers of lab results and upload results to patient file
Administrative
- Follow up on hospital and primary care provider phone calls when needed
- Assist the SAC Medical Team with communications with collaborating partners and other medical providers.
- Ensure accurate completion of coding and signing of patient forms for case management and insurance purposes.
- Responsible for including and updating billing forms for patients attending a CME
- Understand and uphold HIPAA laws
REQUIRED QUALIFICATIONS
- BSN, LPN, or MA licensed professional who is certified in phlebotomy in the state of North Carolina
- A minimum of three years in a related field
- Excellent verbal and written communication skills
- Ability to present information concisely and effectively, both verbally and in writing
- Excellent interpersonal skills and the ability to build and maintain relationships with our community partners
- Strong organizational skills and ability to work independently
- Demonstration of professionalism in all aspects of work; ability to set priorities, multi-task, and meet deadlines
- Computer skills and work experience with Microsoft software including Excel, Word, etc
- Ability to work a Monday through Friday schedule
KEY LIVED EXPERIENCES, ATTRIBUTES, and SKILLSETS
- Proven history in building quality relationships with an ability to relate with sensitivity to people from diverse backgrounds
- Ability to know and follow HIPAA to ensure patient confidentiality
- Ability to understand and process the magnitude and sensitive nature of cases seen at the advocacy center
- Ability to work side by side with doctors and nurse practitioners in a clinical setting
- Being a key part of the medical team to support patients going through types of abuse or maltreatment
- Able to prioritize patient comfort and well-being within the healthcare setting
- Sincere compassion and concern for children and families.
- Ability to speak Spanish and English preferred
Apply by completing an application at this link. You will see instructions for uploading your compelling cover letter, resume, salary requirements, and professional references. Please provide all requested information to be considered. In case of any technical problems, please contact us at info@safechildnc.org. No phone calls, please, and no applications will be accepted by email or directly from third-party posting sites. Review of candidates will continue until the position is filled.
Salary is commensurate with SAFEchild’s budget and the requirements of the position.
SAFEchild actively seeks a diverse pool of candidates. SAFEchild is committed to a policy of equal employment opportunity without regard to race, color, national origin, religion, disability, gender, gender identity, sexual orientation, or age.