Office Manager

The Parktown Food Hub is a registered 501(c)(3) nonprofit organization and a leader in food security and community building in Durham, NC. We value dignity and quality in all facets of our organization. Our Office Manager will work closely with our team to ensure all administrative needs are met. The Office Manager is a self-directed, highly organized, and detail-oriented individual with experience in using the Google Suite of products, comfort with written and oral communication and customer service. The individual keeps close track of office processes and ensures all administrative work is up-to-date and organized. Hours are flexible and will be determined jointly by the Office Manager, Program Director and Board of Directors. The Office Manager will report to the Program Director. 

Knowledge, Skills, and Professional Competencies:

• High school diploma or equivalent

• Ability to work with a diverse group of individuals in a compassionate manner

• Excellent social media skills

• Working knowledge of Google Workspace and Microsoft Office/Excel

• Strong verbal and written communication skills and a pleasant, courteous, and professional manner

• Excellent attention to detail

• Ability to organize, multitask, prioritize and work under pressure

• Ability to track, pay, and document recurring bills and pay non-recurring bills as needed 

• Reliable transportation to and from the Parktown Food Hub

• Valid North Carolina driver’s license and at least two years of driving experience

• Commitment to diversity in gender, race, culture, and other differences and actively seeking perspectives and understanding differences that support a healthy and vibrant organization

Duties and Responsibilities: 

• Respond to phone calls, texts, emails, and in-person inquiries from people seeking food assistance

• Respond to phone calls, texts, emails, and in-person inquiries from people seeking to donate to or volunteer with the Hub

• Maintain organized files of clients 

• Prepare and distribute necessary reports to the Food Bank of Central and Eastern NC and other partners 

• Record receipts for all purchases and manage bills 

• Maintain donor files and donation records

• Log incoming cash donations and make deposits to the Hub bank account 

• Assist the Board to manage grants

• Order supplies 

• Manage social media accounts and web content for the Hub

• Perform other duties as they arise

Physical/Environmental Demands: 

This position will be primarily at a desk. The job may also include running errands and on occasion assisting in front-line pantry work. The ability to periodically lift up to 50 pounds, bend, twist, and kneel is highly desirable.