Operations Coordinator

Körner’s Folly Foundation

Position Title: Operations Coordinator

The Körner’s Folly Foundation, a 501 c 3 nonprofit organization, is seeking a detail-driven team member to help carry out our mission to foster an appreciation for history, the arts, and enterprise through the preservation and interpretation of Körner’s Folly.

The Operations Coordinator will provide administrative and fundraising support and coordinate the day-to-day operational systems and procedures in the Visitors Center and historic house museum.

Primary Responsibilities

• Fundraising Support: Manage and maintain donor database and records, providing reports as needed to Executive Director. Provide donor services, including acknowledgements, invoicing, and general customer service. Provide administrative support for the organization’s fundraising activities, including researching grant and funding opportunities, creating documentation for reporting, annual membership drive, and fundraising event logistics and support.
• Retail Operations Coordination: Secure all gift shop, admissions, and donation monies on premises, prepare weekly deposits and reconciliations. Stock and maintain gift shop inventory, conduct retail merchandising, and ensure staff adherence to policies and best practices. Maintain and troubleshoot tech and POS system in Visitors Center.
• Facilities & Maintenance Coordination: Maintain safety and security of the historic house museum, staff, visitors, and artifacts through adherence to existing policies. Communicate with contract services to solve security, cleaning, pest, electrical, and maintenance issues. Create facility rental agreements and staff events in adherence with current policies and procedures. Order and maintain janitorial and office supplies.
• Administration & Visitor Services: Serve as first point of contact 2-3 days/week at Reception desk in Visitors Center and/or historic house museum, respond to phone, in-person, and email inquiries regarding ticketing, gift shop purchases, general information, helping to direct calls and/or inquiries to Community Engagement Manager or Executive Director. Maintain accurate records for ticketing for daily tours, programs, and events, submitting reports to Executive Director. Create monthly staffing schedule. Update community calendars with events and programs. Provide support for educational programs and special events. Assist Executive Director in website maintenance, tech troubleshooting, and security systems.

Desired Qualifications

• Excellent organization, time management, and computational skills
• Data entry and database management experience
• Proficiency in Microsoft Office Suite
• Strong interpersonal and communication skills and ability to work with a wide range of constituencies in a diverse community
• Proficiency in cash handling and basic accounting practices
• Contract negotiation and event logistics experience

Formal education and experience can vary but should be sufficient to provide the necessary knowledge, skills, and abilities needed for the scope of work. Familiarity with historic house museums, nonprofit organizations, inventory, and bookkeeping is a plus.

This is a part-time position that reports to the Executive Director and works closely with the Community Engagement Manager and Visitor Services Associates.

Applicants Need:

• Reliable transportation
• Clean criminal background check
• Valid, up-to-date government identification (2 forms)

Schedule:

The hours for this position will vary from 20-25 hours per week with the approval of the Executive Director based on organization calendar and needs. The Operations Coordinator will work primarily a Monday – Friday schedule, with some weekend and evening shifts as needed.