POSITION FILLED Operations Manager

Position Overview

Open Answer is seeking a highly organized full-time individual to help overall operations in both states in which we operate - North Carolina (NC) and Colorado (CO). Initially, we anticipate this individual will spend 75% of their time on NC-based tasks, and 25% on CO-based tasks; but as our work calendar ebbs and flows depending on the electoral cycle, those designations may shift as Election Day passes. The person who takes on this newly created position will have the opportunity to expand their duties and responsibilities as our portfolio grows.

Open Answer, is a nonprofit enterprise that connects with people at their doorsteps and on the street. We provide outreach services for mission-driven efforts in communities across Colorado. Our projects range from get-out-the-vote efforts, to grassroots fundraising, to qualitative and quantitative research. Open Answer was created by Healthier Colorado, a nonprofit organization with deep experience in grassroots outreach.

Responsibilities

• Collaborate with the Field & Operations Directors in coordinating day-to-day operations, including support for recruiting, hiring, onboarding new employees, and time tracking.
• Assist the Open Answer team in receiving, responding to, and triaging client requests in a timely manner. 
• Attend, and assist Open Answer staff during, in-person and online training sessions.
• Provide administrative support to the Open Answer team as needed, including data entry, scheduling, and logistical coordination.
• Remain organized as Open Answer continues to scale up for this election cycle. 

Qualifications

• Bachelor's degree or equivalent work experience in operations, administration, or a related field.
• Previous experience in operations or administrative roles, preferably in a nonprofit or campaign setting.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite and Google Workspace, with experience using spreadsheets for data management and analysis.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively in a fast-paced environment.

Job Details

• The salary range for this position is $55,000-$60,000 and is commensurate with qualifications and experience.
• Full-time position with the potential for remote work and occasional travel within North Carolina.
• Target start date: Immediately.

Open Answer Non-Discrimination Policy

Open Answer is dedicated to the principles of equal employment opportunity in any term, condition or privilege of employment. Open Answer does not discriminate in employment or advancement opportunities on the basis of race, sex, color, creed, national origin, ancestry, age, sexual orientation (including gender identity and gender expression), disability or any other characteristic protected by federal, state or local law.

We believe that traditional hiring practices have historically and systemically marginalized entire groups of people — including people of color, people from different socio-economic backgrounds, women, and people in the LGBTQIA+ community, to name a few. We believe that we are better as an organization when we work to deconstruct barriers and build a team that has authentic representation from diverse communities, backgrounds and beliefs. Hence, we strongly encourage qualified candidates from those mentioned, as well as other marginalized communities, to apply for roles within our team.