Program Director

The Parktown Food Hub is a registered 501(c)(3) nonprofit organization and a leader in food security and community building in Durham, NC. We value dignity and quality in all facets of our organization. Our Program Director will work closely with our team to ensure all Hub activities run smoothly. The Program Director is a self-directed, flexible, and detail-oriented individual with the ability to cultivate and maintain positive rapport with peers, clients, volunteers, and community partners. This position works primarily on Mondays, Wednesdays and Thursdays with 1-2 Saturdays per month. Schedule will be coordinated with the Office Manager and Board of Directors. The Program Director will report to the Board of Directors.

Knowledge, Skills, and Professional Competencies:

• High School diploma or equivalent

• Valid North Carolina driver’s license and at least two years of driving experience

• Ability to work with a diverse group of individuals in a compassionate manner

• Excellent social media skills

• Basic knowledge of Google Workspace

• Strong verbal and written communication skills and a pleasant, courteous, and professional manner

• Excellent attention to detail

• Ability to organize, multitask, prioritize and work under pressure and against deadlines

• Capacity to be organized in a dynamic environment with mostly volunteer staffing

• Ability and willingness to be flexible and take on challenges/duties as they arise

• Reliable transportation to and from the Parktown Food Hub

• Commitment to diversity in gender, race, culture, and other differences and actively seeking perspectives and understanding differences that support a healthy and vibrant organization 

Duties and Responsibilities:

• Represent and promote the Hub to develop community partnerships, recruit volunteers,  and attract needed funding.

• Supervise volunteers in a variety of activities on Mondays in preparation for a food distribution. Examples include overseeing volunteers who are sorting and packing food items, recording refrigerator and freezer temperatures, restocking food shelves, and cleaning the rooms/floors.

• Lead the Monday food distributions including interacting with all clients

• Supervise volunteers in a variety of activities and tasks on Wednesdays 

• Coordinate and run the Thursday food distributions. Duties include communicating with the Food Bank of Central and Eastern NC, overseeing volunteers who have varying levels of experience, making quick decisions and fielding questions as they arise, and working with community partners to fulfill food needs and handle leftovers

• Work with volunteers 1-2 Saturdays/month on a variety of projects

• Communicate Hub maintenance needs and schedule recurring routine maintenance activities

• Provide social media content to communicate Hub activities and engage the public

• Perform other duties as they arise

Physical/Environmental Demands:

This position varies among desk work, Food Hub pantry work, and other indoor and outdoor activities. The job includes serving as the back-up van driver to collect and unload large food donations from our partners as well as running other errands. The ability to lift up to 50 pounds, bend, twist, and kneel is required..