Resource Development Manager

If you love working in a strong team environment, are an effective relationship builder with public speaking experience and have a passion for equity-centered philanthropy, then United Way of Asheville and Buncombe County (UWABC) is where you want to be. The Resource Development Manager is part of the Resource Development team and works closely with donors, other departments, and volunteers while holding true to UWABC’s long-term strategic vision.

Position is responsible for developing, executing, and achieving UWABC’s fundraising and donor engagement objectives within a portfolio of workplace accounts. The successful candidate will contribute to the achievement of United Way’s mission and vision by utilizing extensive knowledge and skills in the areas of fundraising, business-to-business relationship development, and account management. 

KEY RESPONSIBILITIES

• Responsible for year round relationship maintenance, growth, and new relationship development with targeted campaign accounts. May achieve this goal through such activities as meeting with select accounts and providing a variety of print/verbal information regarding United Way activities
• Collaborate with the Development team and other departments to meet annual revenue and engagement objectives
• Track and evaluate the effectiveness of strategies, account productivity, and overall results; this includes providing ad hoc, progress reports and projections as needed
• Maintain thorough documentation of account activity and history in the donor database. Such as updating the donor database with campaign information and using campaign reports to provide analysis on company giving trends and churn analysis
• Represent United Way of Asheville and Buncombe County in the community and with assigned accounts via public speaking opportunities, face-to-face meetings, and networking activities
• Manage a portfolio of workplace accounts
• Set reasonable, responsible, and achievable goals for assigned accounts
• Manage an affinity group by providing leadership, strategy development, and event execution
• Coordinate individual fundraising and assist in all activities related to Moves Management strategies 
• Oversee the management of ePledge within the assigned portfolio including establishing the process for corporations, monitoring incoming gifts, and ensuring a smooth receipt and acknowledgment process, as well as collection and internal reporting of pledged assets
• Works independently while maintaining an understanding of cross-functional team dynamics along with the ability to facilitate effective interactions by working collaboratively with different departments
• Collaborate with the Marketing team to ensure consistent messaging and branding across all campaign materials
• Plan, execute, and provide follow-up for events led by Resource Development; provide secondary event support to other departments 
• Provide support in conducting prospect research and identifying potential donors and sponsors
• Participate in the development and sales of sponsorship opportunities
• Support volunteer projects aimed at engaging businesses and affinity groups to ensure a positive experience with United Way
• Perform other related duties as assigned and as new strategies and projects are developed
• Receive supervision and direction from the Assoc. Director of Resource Development

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are associated with the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Minimum Requirements

• Bachelor’s degree OR four years equivalent professional work experience in fundraising, development, sales or public relations 
• Commitment to the mission and guiding principles of UWABC and the ability to model those principles

Technical Skills, Abilities and Other Requirements

• Technological proficiency with computers and software, including prior working knowledge of Google Suite and/or Microsoft Office applications
• Demonstrated ability to quickly learn and use a variety of software platforms and new skills 
• Ability to learn and utilize CRM database
• Strong organizational skills with the ability to balance and prioritize multiple tasks to meet deadlines
• Strong communication skills – public speaking, active listening and formal/informal business writing
• Ability to set goals and objectives, and use appropriate analytic techniques and tools to regularly update projections
• Demonstrated ability to use discretion and independent judgment and/or action in evaluating situations and making decisions
• Strong commitment to maintaining integrity and confidentiality of donor information
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
• Ability to communicate (oral and written) in English
• Valid driver’s license with a driving record that meets insurance requirements and access to reliable transportation

Nice to Have

• Bilingual, English/Spanish
• Experience with any of the following (or similar): Salesforce, Airtable, Asana
• Experience in health and human services development

Work Environment

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals who are differently abled to perform essential functions.

While performing duties of this position, the employee is regularly required to:

• Sit, stand, walk, and reach with hands and arms 
• Talk and hear
• Use finger and hand motion, including keyboarding
• Use close and distance vision, depth perception, and adjust focus
• Moderate stress level caused by tight deadlines
• Use a computer for extended periods
• Moderate office noise level 
• Must occasionally lift and/or move objects up to 25 pounds
• Drive a vehicle within the region

This position is exempt from overtime regulations. This position is based in our office in Asheville, NC for at least 70% of the schedule. After an orientation period and if the work allows, this position may choose to work remotely for up to 30% of the schedule.

Reports To:  Associate Director of Resource Development 

Supervises:  0

Hours: 40/week 

Hiring Range and Benefits:$47,600 to $52,885 annually plus full benefits, including paid vacation, sick and personal leave; employer contributions to 401(k), contributions to health, dental and vision insurance benefits and self-care fund, life and disability insurance, and coaching and support

United Way of Asheville and Buncombe County is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.