Operations Manager

North Carolina  | 
Wake County

Organizational Overview

Based in Raleigh, North Carolina, Pro-Choice NC works to support North Carolinians' rights and abilities to make personal decisions regarding the full range of reproductive health choices, including, but not limited to, access to birth control, access to abortion, and having healthy pregnancies. Pro-Choice NC is the only statewide organization that works exclusively to protect and advance the reproductive rights and freedoms of all North Carolinians through outreach, education, research initiatives, legislative advocacy, policy, and electoral work.

Pro-Choice North Carolina is a 501(c)(4) political social welfare organization. The Pro-Choice North Carolina Foundation, a 501(c)(3) nonprofit, conducts education and research to increase public awareness of relevant reproductive health care issues. The Pro-Choice NC PAC, a state political action committee, conducts direct electoral work with and for pro-choice candidates.

Position Description

Pro-Choice North Carolina seeks to hire a full-time Operations Manager (OM) to join our small but mighty team! Reporting to the Executive Director (ED), the OM will be a key part of the organization, overseeing the day-to-day operations and providing direct administrative support to the Executive Director. 

This position is a remote, full-time, exempt role, Monday through Friday (33.75 hours a week). Occasional travel and some additional and/or evening weekend work hours during legislative sessions or to assist with outreach and/or fundraising events are required.

Duties include, but are not limited to, the following:

OPERATIONS

  • Oversee and support all administrative duties in the office and ensure operations are running smoothly.
  • Manage office inventory, place orders as necessary, maintain office equipment and supplies and arrange for service or restocking when necessary.
  • Manage relationships with outside vendors (including price negotiations).
  • Respond to incoming external emails and phone inquiries by providing exceptional customer service using critical thinking, problem solving, and forwarding emails and calls to appropriate staff. 
  • As directed, help to develop, implement, and review operational policies and procedures.
  • Ensure all legal and regulatory documents are filed and monitor compliance.
  • Manage and track long-term program achievements, and progress of the strategic plan implementation.
  • Manage additional virtual office operations as needed, such as file system organization and data management, drafting correspondence, triaging requests, and updating data across multiple documents or platforms.

EXECUTIVE ADMINISTRATIVE SUPPORT

  • Provide executive administrative support as necessary, including scheduling meetings, donor and prospect visits, calendar maintenance, travel arrangements, and creating reports.
  • With the ED, help prepare materials for board meetings and act as staff liaison to board members and relevant board committees. 
  • Support ED in consolidating travel notes and tracking follow-up tasks after each visit.

FINANCIAL MANAGEMENT

  • Manage all internal financial processes and maintain financial records, including the processing of financial transactions.
  • Handle invoicing and accounts payable, bank and merchant account reconciliation, and bi‐weekly payroll submission to payroll vendor.
  • Coordinate month‐end close, financial statement, and annual audit and 990 preparation.
  • Oversee preparation of monthly financial reports and creation of additional reports as needed for proposal submissions, projects, and board meetings. 
  • Assist with preparing the annual budget in coordination with ED and staff. 
  • Present all relevant financial data for approval to ED. 
  • Gather content for annual reports and work with other staff on document creation. 
Salary and Benefits

Starting compensation is $60,000 - $65,000 (commensurate with candidate experience), plus a robust benefits package including a monthly work-from-home stipend; employer-paid medical, dental, and vision plans; professional development training/coaching budget; generous holidays and additional all-staff "rest days” (summer break and extended winter break); unlimited personal time off. 

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