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  • Tracy Careyette, Chief Financial and Operations Officer, North Carolina Center for Nonprofits

  • While acknowledging the constraints nonprofits experience when attempting to collect and communicate data about their programs and services, Expanding Audience and Impact: Nonprofits Communicating Data to External Audiences encourages nonprofits to share data (in a variety of formats such as narrative, chart, graphics) with audiences outside of their organization.

  • Job or employee satisfaction surveys are a useful tool to gather feedback directly from your employees that will help your organization evaluate "employee retention, boost performance, and nurture your company culture." Qualtrics XM's article, Employee Satisfaction Surveys: Best Practices and Sample Questions, outlines how and why to engage your employees in this type of survey and offers sample survey questions.

  • Tim Wolfred of CompassPoint Nonprofit Services emphasizes the importance of backing up the executive director’s key functions within the organization to provide stability in the event of an unplanned absence. Use "Emergency Backup and Cross-Training Plan" to create plans for your nonprofit. 

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