HR Assistant

Raleigh, North Carolina  | 
Wake County

Role Summary:

The Human Resource Assistant is responsible for performing administrative tasks and services to ensure the efficient and effective operation of the organization's human resource department. This role involves supporting various activities within the department, including employee relations, recruitment, and benefits administration. Additionally, the Human Resource Assistant will provide clerical support, assist in disseminating information to employees regarding regulations, contract language, and policies, and offer general support as needed.

Competencies:

  1. Interpersonal and Relationship Skills
    • Excellent interpersonal skills: Ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
    • Relationship management.
    • Communication proficiency.
  2. Organizational and Time Management Skills
    • Excellent organizational skills: Strong attention to detail.
    • Time management and ability to prioritize.
  3. Ethical and Confidential Practices
    • High level of confidentiality
    • Ethical conduct/practice
    • Personal effectiveness/credibility
  4. Technical Competency
    • Able to handle learning and teaching new HR related software
    • Able to read/understand/teach HR policies and procedures.
    • Able to proficiently use common office equipment.
  1. Flexibility
    • Ability to efficiently and professionally adapt to frequent and/or sudden changes.
    • Ability to operate effectively and multi-task in a fast-paced environment.
    • Quickly assist in problem solving with HR Generalist as needed.
    • Ad hoc projects as assigned by supervisor.

 

Core Responsibilities:

  1. Recruitment and Hiring Support
    • Assists with posting and advertising open positions and recruitment at job fairs.
    • Develops and maintains professional relationships with agencies and recruitment resources.
    • Assists with screenings, evaluations, and recommendations for interview candidates.
    • Supports and participates in interviews; assists staff in creating job-related interview questions.
    • Assists with drafting job offers and initiating hiring paperwork
  2. Employee Relations and Development
    • Answers frequently asked questions from applicants and employees regarding policies, benefits, and hiring processes; refers complex questions to HR Generalist or management.
    • Assists with recommendations, development, and scheduling of training courses.
    • Participates in the development and execution of orientation programs for new employees.
    • Assists with reviewing employee complaints and ensures accurate documentation of concerns.
    • Facilitate actions to resolve employee issues and discuss with management.
  3. Administrative and Clerical Support
    • Assists with maintaining job documentation, job evaluation, and salary structure systems.
    • Provides research and statistical information for policy and procedure implementation.
    • Maintains the integrity and confidentiality of HR files and records.
    • Performs periodic audits of HR files to ensure proper documentation.
    • May assist with payroll functions, including processing, answering questions, fixing errors, and distributing checks.
    • Maintains employee-related databases and prepares reports for departmental and company functions.
    • Provides day-to-day benefits administration services and assists with claim issues.
    • Comply with governmental and labor legal reporting requirements (EEO, ADA, FMLA, ERISA, etc.).
    • Protects the interests of employees and the company in accordance with HR policies and laws.
    • Operates office equipment such as copiers, fax machines, and calculators. o Sets up new customers/individuals in accounting software.
    • Other duties as assigned by Supervisor.

Role Requirements and Preferences:

  • High School Graduate or equivalent OR 2 years in a similar role
  • Operation of office equipment such as copiers and fax machines, as well as a 10- key calculator.
  • If HT program graduate, at least 2 years of living off campus.
  • Clean pre-employment drug test.

Supervisory Responsibility:

This position has no supervisory responsibilities.

Working Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions to this job.  This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid outside weather conditions.  The noise level in the work environment is usually moderate.

Physical Demands:

The physical demand described here is representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to sit; use hand to finger, handle, or feel; and reach with hands and arms.  The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl, and taste or smell.  The employee must occasionally lift and/or move more than 30 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Language Skills:

Must have the ability to read, analyze, and interpret common legal documents; the ability to respond to common inquiries or complaints from clients, or member of the community; and the ability to effectively present information to top management, public groups, and/or board of directors.

Travel:

Requires little in town travel, between campuses and offsite meetings.

 

Salary and Benefits

This position pays $19.38 an hour.  Healing Transitions offers a unique professional work environment with opportunities for professional growth. Benefits include 403b, retreat (self-care option at no cost to employee.)