Transition Specialist and Housing Liaison

Raleigh, North Carolina  | 
Wake County

The Hope Center at Pullen's team is growing! We are seeking a new team member to fill the role of Transition Specialist and Housing Liaison.

The Transition Specialist and Housing Liaison empowers clients, assisting young adults with a history in foster care to create, work towards, and complete self-sufficiency goals through intensive case management and by connecting clients to resources and opportunities pertaining to housing, education, employment, substance abuse, and mental health. In addition to a small case load, the Transition Specialist and Housing Liaison will monitor tenants living in properties dedicated to Hope Center clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Manage a small caseload of 8-10 Clients - 70%
• Direct Service:
o Support Clients in Finding and Maintaining Housing:
- Locate income based or voucher approved housing for clients who are homeless or unstably housed.
- Assist housing voucher recipients with application process, lease signings, securing furniture, and the move in process.
- Promote stable housing through annual voucher recertification, monthly home visits and compliance with voucher/lease guidelines and stipulations.                                                 o Client Support/Advocacy:
- Provide emotional and crisis support as needed to clients.
- Engage in face-to-face, phone, text and email correspondence with young adults to discuss needs in relation to treatment plans and achieving goals.
- Maintain contact with clients on a daily, weekly, bi-weekly or monthly basis


• Education/Employment:
o Support clients as it pertains to meeting or maintaining individualized Goal Plans.
o Assist clients with community resources and referrals to achieve goals (i.e., NextGen, Fostering Bright Futures, etc.).
o Assist clients with preparedness/readiness for their goal as needed (i.e., mock interviewing, resume building, job applications, college applications, FAFSA and other college documents, etc.).

• Transportation:
o Provide transportation to clients as it pertains to meeting or maintaining Goal Plan.
o Assist client with community resources for vehicles, car maintenance and management

• Administrative:
o Maintain up-to-date and completed Goal Plans (quarterly and/or in alignment with voucher application/recertification needs).
o Maintain client case notes and files on a weekly, but at least bi-weekly basis.
o Develop client files including all elements and required documentation in accordance with program requirements.
o Attend weekly supervision and monthly staff meetings.
o Management of receipts, mileage and timesheets.
o Update database with client information regularly.
o Take a shift with the rotating on call line approximately 10 weeks per year.

Life-Skills Groups - 5%
o Participate in LINKS Academy activities to establish community and trust with youth still in foster care in the hopes of providing a seamless entrance into the Transition Program when they transition out of the foster care system.
o Support the Parenting Specialist in facilitation of Life Skills Group and lead the group and other groups as needed.

Housing Liaison - 25%
o Work closely with the Director of Transition Programs to coordinate referrals, intakes, move in, and tenant related needs in properties dedicated to Hope Center clients.
o Promote a positive working relationship with community partners and property managers through regular communication and meetings.
o Assist Transition Specialists to identify and house clients who are a good fit for Hope Center housing opportunities.

See full job description for details and qualifications.

job posted 5/6/25

Salary and Benefits

The salary range is $45,000-$50,000. 

Benefits and Working Conditions:

• Flexible work schedule. Occasional evening and weekend hours.
• Occasionally work can be done from home. Being physically present for meetings and client appointments is required.
• Health Care: HCP pays 99% of employee premiums and 50% of eligible dependent premiums for silver level health care plan.
• Retirement Plan: After one year employees begin accruing an additional 2% of salary in an IRA account that employees can choose to contribute to pre-tax.
• Over 4 weeks of PTO/Holiday Time each year, with increases in PTO beginning after 3 years.
• Each Transition Specialist has their own office in our newly renovated office space.
• Driving a personal vehicle to visit clients in their private homes and occasionally driving with a client in your personal vehicle.