Position Overview
The Food Pantry Manager plays a vital role in ensuring the smooth and effective operation of NRM’s Food Pantry. This position oversees daily pantry operations, manages food sourcing and safety compliance, and provides leadership and support to volunteers. The Food Pantry Manager ensures every client receives a positive and consistent experience while visiting the pantry.
Position Type: Full-Time, Exempt (40 hours per week)
Key Responsibilities
Food Pantry Operations & Compliance (45%)
- Oversee daily pantry operations to ensure a safe, organized, and welcoming experience for clients.
- Maintain ServSafe certification and ensure compliance with all food safety and partner requirements.
- Monitor food quality, inventory, and temperature logs, and manage donation tracking, supply orders, and waste minimization.
- Coordinate partnerships and logistics with the Food Bank, Interfaith Food Shuttle, and retail partners.
- Train to drive NRM’s box truck and provide coverage for food pickups/deliveries as needed.
- Provide coverage for client food pantry services as necessary and participate in team meetings to uphold compliance and strategic goals.
Volunteer Engagement & Training (45%)
- Recruit, train, and support pantry volunteers and volunteer groups.
- Foster a positive, mission-centered volunteer experience and ensure consistent scheduling and communication.
- Assist with quarterly volunteer meetings, ongoing training, and volunteer appreciation efforts.
Community Partnerships & Program Growth (10%)
- Maintain compliance with partner contracts and participate in required trainings.
- Grow community partnerships to support food sourcing and volunteer engagement.
- Represent NRM at agency and community events, occasionally on evenings or weekends.
- Stay current on best practices to strengthen pantry operations and community impact.
Qualifications
- Demonstrated alignment with NRM’s core values: compassion, accountability, respect, and education.
- Experience in nonprofit, community service, or client-facing environments.
- Experience leading volunteers or teams in a service setting.
- Strong organizational, communication, and interpersonal skills.
- Experience with inventory or food safety procedures; ServSafe certification preferred.
- Ability to manage multiple projects and remain calm in a fast-paced environment.
- Proficiency in Microsoft and Google Suite; experience with Apricot or similar databases preferred.
- Ability to lift up to 40 pounds and stand for extended periods.
- Comfort driving a box truck or a willingness to learn.
- Bilingual (English/Spanish) preferred.
- Minimum Associate’s degree required; Bachelor’s degree preferred.
About North Raleigh Ministries
North Raleigh Ministries (NRM) equips families and individuals in crisis with the resources and skills they need to achieve stability. Through a variety of evidence-informed and community-based programs, NRM helps position individuals and families to live thriving lives characterized by hope, purpose, community, and well-being.
To Apply
Please send your resume and cover letter to Amy@northraleighministries.com with the subject line “Food Pantry Manager Application.” Applications will be accepted until the position is filled.
North Raleigh Ministries offers a supportive, mission-driven work environment grounded in our core values of compassion, accountability, respect, and education. We are committed to caring for our team members with a comprehensive benefits package that promotes well-being and work-life balance.
Our benefits include:
- Health, dental, and vision insurance (NRM covers a substantial portion of premiums)
- Paid time off (PTO), including vacation, sick, and personal days
- Paid holidays and additional paid time during the Christmas season
- Simple IRA retirement plan with employer match
- Employer-paid Life and disability insurance
- Employee assistance program (EAP) for mental health and wellness support
- Opportunities for professional development and training
- A collaborative, faith-based environment where every team member’s work makes a direct impact in our community
Please send your resume and cover letter to Amy@northraleighministries.com with the subject line “Food Pantry Manager Application.” Applications will be accepted until the position is filled.