Database Associate

Job Description: Database Associate

Reports To: Managing Director / Senior Database Consultant

Location: 100% Remote

Employment Type: Part-time (20 hours per week)

Annual Part-time Salary: $28,800 ($30/ hour)

About Us

Toccata Data Solutions is a consulting firm dedicated to helping nonprofits better utilize their donor management software and online fundraising tools to improve and grow their fundraising. Our team partners with nonprofits to configure, optimize, and manage donor databases and fundraising tools to increase their fundraising capacity.

Our growing team includes our Founder/ Principal Consultant  and a Senior Database Consultant, and we are now seeking a Database Associate to help support client projects and administrative needs.

Role Summary

The Database Associate will play a key role in supporting our nonprofit clients with database management, system configuration, and process optimization. This role is ideal for someone who is detail-oriented, tech-savvy, and eager to learn best practices in nonprofit data management, CRM systems, fundraising tools, and project management.

You’ll work closely with both our Founder/ Principal Consultant and Senior Consultant on client projects while gradually managing more independent tasks as your expertise grows.

Key Responsibilities

• Assist in configuring, customizing, and maintaining nonprofit CRMs (e.g., Bloomerang, DonorPerfect, Neon, Raiser’s Edge, etc...).
• Support data imports, exports, cleaning, and reporting for client organizations
• Document client processes and project tasks to ensure consistent knowledge-sharing across the team
• Troubleshoot issues and provide timely client support for routine technical needs
• Conduct research and testing to identify best-fit solutions for client data needs and fundraising workflows
• Collaborate with the consulting team to implement database improvements and fundraising platform integrations
• Participate in regular client meetings, capturing notes and assisting with follow-up tasks
• Assist with administrative support including scheduling client calls, preparing agendas and setting up client profiles in our client management system
• Stay informed about nonprofit technology trends and CRM platform updates
• Attend weekly virtual staff meetings and two annual, one-day team retreats

Qualifications

Required:

• Bachelors degree
• Previous nonprofit experience
• Strong attention to detail, problem-solving, and analytical skills
• Comfort with technology, including spreadsheets (Excel/Google Sheets) and data management tasks
• Excellent written and verbal communication skills, particularly in client-facing contexts
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• A collaborative mindset and eagerness to learn from more senior team members

Preferred:

• Experience with nonprofit CRMs, particularly Bloomerang CRM and Bloomerang Fundraising, and / or other fundraising platforms.
• Experience with email platforms, such as Mailchimp or Constant Contact
• Understanding of fundraising practices, donor management, and nonprofit operations
• Familiarity with data hygiene and reporting best practices
• North Carolina resident

Career Path & Growth Opportunities

This role is designed with long-term growth in mind. As a Database Associate, you’ll receive mentorship and training to develop your technical expertise and client management skills. Over time, you’ll have the opportunity to:

• Advance to Database Consultant, taking on independent client projects
• Progress to Senior Database Consultant, leading projects and mentoring junior team members
• Contribute to firm-wide innovation, client strategy, and service development