This position supports the Foundation’s fundraising and engagement efforts through a blend of database management, event coordination, and board relations. The role is responsible for maintaining the organization’s donor database (Altru) to ensure accurate, reliable reporting and strong data integrity, while also assisting with donor stewardship processes, including gift acknowledgments and data tracking. In addition, this position provides key support for Foundation events and serves as a liaison to the Board of Directors, helping coordinate meetings, materials, and follow-up. Working closely with the Executive Director and team, this role contributes to the overall effectiveness and organization of the Foundation’s development operations.
Development Operations & Database Management
- Manage day-to-day gift processing, including donation entry, receipting, acknowledgments, and pledge tracking
- Maintain and update constituent records, ensuring accuracy, consistency, and adherence to organizational standards
- Enter and track gifts from multiple revenue sources (checks, credit cards, cash, grants, online platforms), including appropriate soft crediting
- Ensure strong data integrity through regular audits, duplicate management, and resolution of data discrepancies
- Generate and maintain reports and queries to support fundraising tracking, reconciliation, and strategic decision-making
- Partner with the CFO to provide weekly and monthly gift reports for reconciliation and audit support
- Serve as internal resource for Altru, including user access management, troubleshooting, documentation, and staff training
Events & Donor Engagement Support
- Provide logistical and administrative support for Foundation events, including guest tracking, RSVP management, nametags/materials, and post-event follow-up
- Support donor stewardship efforts through coordination of acknowledgments, tracking engagement, and assisting with cultivation activities
- Assist with list management and execution for mailings and e-communications tied to events and fundraising initiatives
Board Relations & Administrative Support
- Serve as staff liaison to the Foundation Board, supporting meeting coordination, materials preparation, and follow-up
- Maintain board records, including contact information, giving records, and participation tracking
- Assist with scheduling, communications, and other administrative needs related to board engagement
Systems, Collaboration & Continuous Improvement
- Work collaboratively with staff to ensure effective use of Altru and alignment of data practices across the organization
- Develop and maintain internal procedures and documentation to support efficient operations
- Liaise with external vendors or partners as needed for reporting or system-related projects
- Participate in professional development opportunities to stay current on best practices
Other
- Perform other duties as assigned by the Foundation Executive Director
Knowledge/Abilities
Handle confidential donor information with sensitivity, integrity, and accuracy
Organize and prioritize work in accordance with organization goals
Demonstrate strong organizational and analytic skills
Take action and intercept problems
Listen and carry out tasks with a high attention to excellence and detail
Flexible to work outside the normal schedule to accommodate and support evening events and occasional weekend fundraising projects
Proficient with Microsoft Office programs
Experience using Zoom or similar platforms to support virtual meetings
Exceptional time management
The position offers paid vacation and sick leave, along with holidays observed in accordance with the State of North Carolina schedule. Please note that this position does not include employer-provided health insurance.