Paralegal

Raleigh, North Carolina  | 
Wake County

About us: Legal Aid of North Carolina is a statewide, nonprofit law firm that provides free legal services in civil matters to low-income people to ensure equal access to justice and to remove legal barriers to economic opportunity. Legal Aid is an innovative, creative, progressive, and efficient civil legal service provider to the poor, working towards an inclusive justice system of equal access. All voices are valued, heard, and respected. 

Who we are looking for: The LANC Raleigh office is seeking a full-time Paralegal. The ideal candidate will be experienced in the legal field, passionate about social justice, exhibit empathy and patience, and have the communication and organizational skills needed to work in a fast-paced legal environment. Paralegals serve as a primary point of contact for clients, offering empathetic and professional support throughout all stages of representation. 

Why this role matters: The work performed by the individual in this role will support Legal Aid attorneys and staff who devise strategies and pursue legal remedies to help clients obtain successful outcomes. 

 What you will do:  

  • Handle front desk duties, including greeting visitors, answering phones, and managing client intake flow. 
  • Schedule client appointments, court hearings, and meetings. 
  • Conduct client interviews in person and over the phone. 
  • Determine client eligibility for services. 
  • Provide initial assessments of clients’ legal issues. 
  • Maintain and organize client files, both electronic and physical, ensuring all case documentation is complete and up to date. 
  • Ensure that compliance rules are followed and that files contain required documentation. 
  • Draft correspondence and prepare legal documents and pleadings for attorney review, including but not limited to subpoenas, affidavits, motions, and discovery requests. 
  • Assist attorneys with case preparation, including legal research and document review. 
  • Assist attorneys in preparing for motion hearings and trial by prepping witnesses, organizing evidence into trial exhibits, and preparing trial binders. 
  • Handle certain benefits cases, such as SNAP benefits, Medicaid benefits, and unemployment cases. 
  • In certain cases, represent clients in administrative hearings. 
  • Perform additional responsibilities as assigned. 
Salary and Benefits
  • Health Benefits: Comprehensive medical, dental, and vision coverage 
  • Retirement Plan: 401(k) plan with a discretionary employer contribution 
  • Flexible Work Environment: Promoting work-life balance and employee well-being 
  • Paid Leave: Generous paid time off and holidays 
  • Paid Parental Leave: Up to 12 weeks of paid leave for eligible employees 
  • Insurance Coverage: Employer-paid life insurance and disability insurance 
  • Employee Assistance Program (EAP): Confidential counseling and support services 
  • Professional Development: Opportunities for ongoing learning and growth