Human Resources & Operations Manager

POSITION OVERVIEW
The Human Resources & Operations Manager (HROM) is responsible for managing day-to-day HR administration and supporting effective day-to-day organizational operations across SAFEchild. This role ensures that HR processes, employee experience, and operational systems are organized, compliant, and functioning smoothly. 

The HROM reports to the Finance & Operations Director (FOD) and works closely with the leadership team to implement processes, maintain compliance, and support staff across the organization. This role serves as a key internal resource for HR and operational coordination and as the primary liaison with SAFEchild’s PEO partner. 

This is a 32-hour/week full-time position offering flexibility while supporting essential organizational needs. 

SAFEchild is committed to a respectful, inclusive, and welcoming workplace where staff feel valued and supported.

Compensation: $55,000 - $62,000 annually, based on experience. 

PRIMARY RESPONSIBILITIES

Human Resources Coordination 

• Serve as primary point of contact and administrator with PEO. With oversight from FOD, coordinate annual renewal process, plan selections and issue resolution. 
• Serve as primary administrator for benefits program supporting employees with enrollment, eligibility, life events, questions, and troubleshooting. 
• Support recruitment logistics: job postings, applicant screening coordination, and background checks.
• Manage onboarding and offboarding: offer letters, background checks (employees and contractors), compliance paperwork, equipment provisioning/return, system permissions, and first-week orientation. 
• Administer payroll: prepare and submit payroll; process adjustments (overtime, stipends, retro-active pay), maintain allocations, create payroll journal entry in QBs, and coordinate approvals while upholding segregation of duties (HROM prepares and posts entries; ED reviews/approves).
• Manage enrollment, updates to Simple IRA, and remittances to fund, retain remittance records and record transactions in QuickBooks. 
• Create, distribute and collect all contracts (staff and contractors). Collect W-9s and maintain accurate vendor records to support year-end 1099 preparation for Finance. 
• Maintain time & leave accuracy: monitor PTO balances, coordinate with leadership team on usage and audits; generate PTO reports as needed. 
• Working in partnership with the leadership team, support midyear and annual performance reviews, calibrations, recognition and retention initiatives. Support annual salary adjustments, benchmarking compensation, pay equity reviews, and assist FOD in annual budgeting process. 
• Oversee, administer, and communicate HR policies and procedures to support consistency, compliance, and operational effectiveness. Maintain accurate personnel files and HRIS data; coordinate annual Employee Manual review with FOD/ED/PEO; ensure compliance postings and required trainings. 
• Maintain HR records: job descriptions, organizational chart, payroll action forms and other required documentation. 
• Assist with preparation of HR documentation for audits, Form 990, and funder financial reviews.
  
  Operations & Administrative Coordination 
• Support the improvement of internal processes, systems, and workflows in coordination with leadership. 
• Coordinate vendor and facility relationships in partnership with Operations & Facility Coordinator and property manager. 
• Serve as main point of contact for IT partner and coordinate access, onboarding and asset tracking. 
• Maintain insurance documentation, compliance calendar, and required tracking processes. 
• Support document control and retention, including maintaining templates and filing systems. 

Other duties as assigned by the Finance and Operations Director and the Executive Director.

QUALIFICATIONS

• 5+ years of HR & Operations experience (nonprofit experience preferred)
• Bachelor’s degree in HR Management, a related degree with equivalent experience, or other HR trainings and certifications (SHRM, HRCI, etc) preferred
• Familiarity with QuickBooks Online, payroll and benefits administration and working with a PEO
• Working knowledge of HR compliance and best practices
• Strong organizational, communication, and problem-solving skills 
• Ability to act with humility, empathy, integrity, professionalism, and confidentiality
• Ability to manage responsibilities independently while working within established organizational direction

EEO STATEMENT
SAFEchild is an equal opportunity employer. We encourage applicants from historically marginalized communities to apply.