About us: Legal Aid of North Carolina is a statewide, nonprofit law firm that provides free legal services in civil matters to low-income individuals and families. Our mission is to ensure equal access to justice and remove legal barriers to economic opportunities.
Legal Aid is an innovative, creative, and progressive civil legal services provider committed to building a justice system where all voices are valued, heard, and respected.
Who we are looking for: Legal Aid’s NC Navigator Consortium seeks a full-time Health Insurance Marketplace Navigator to support the Consortium’s efforts to enroll North Carolinians in affordable health coverage on the Health Insurance Marketplace at HealthCare.gov. Led by Legal Aid of North Carolina, the Consortium is a statewide partnership of six health care, social service and legal aid organizations that is funded by the federal Navigator Grant Program. The Consortium receives the second-largest grant in the U.S. Learn more at ncnavigator.org.
Why this role matters: The work performed in this role will help uninsured and underserved individuals access affordable health coverage through the Health Insurance Marketplace and Medicaid. This position supports outreach and education, assists with enrollment and eligibility determinations, and connects individuals to needed social services. It also helps expand access statewide by building community partnerships and recruiting volunteer Navigators.
What you will do: The Navigator will:
- Conduct outreach and education to uninsured individuals, individuals eligible for public benefits, and those who need additional health coverage literacy information.
- Recruit partners and build partnerships/coalitions with local community organizations to facilitate outreach, education, and enrollment efforts.
- Engage in outreach, education, and enrollment activities with priority populations, and underserved and vulnerable communities.
- Share information regarding the Federally-facilitated Marketplace (FFM), Medicaid, and public benefits including:
- Eligibility requirements for federal tax subsidies and cost-sharing subsidies.
- Eligibility for Qualified Health Plans (QHP) on the FFM and Medicaid, and how to enroll in qualified health plans or Medicaid, on healthcare.gov or ePASS.
- Eligibility requirements for public benefits including SNAP, WIC, and LIEAP.
- Meet with individuals and facilitate health coverage plan selection based on the needs of the individual/family, assess tax implications and premium and cost-sharing requirements, premium tax credits, application submission, renewal, and disenrollment processes.
- Facilitate eligibility determinations for public benefits, QHPs or Medicaid and premium tax subsidies.
- Provide referrals to appropriate agencies, including applicants and enrollees with grievances, complaints, questions, or need for other social services.
What you will bring to Legal Aid of North Carolina:
- Bachelor’s degree.
- Ability to manage multiple tasks simultaneously.
- Prior academic course work and/or professional or volunteer experience for issue-based campaigns or other nonprofits.
- Proficiency in Microsoft Excel.
- Strong writing skills.
- Must reside in office’s service area throughout duration of employment.
- Health Benefits: Comprehensive medical, dental, and vision coverage for employees and eligible dependents
- Retirement Plan: 401(k) plan with a discretionary employer contribution
- Work Environment: Culture that promotes work-life balance, flexibility, and overall employee well-being
- Paid Leave: Generous paid time off and recognized holidays
- Parental Leave: Up to 12 weeks of paid parental leave for eligible employees
- Insurance Coverage: Employer-paid life, short-term and long-term disability coverage
- Employee Assistance Program (EAP): Confidential counseling and support services.
- Professional Development: Ongoing learning and leadership development opportunities
Legal Aid of North Carolina believes all our professionals bring unique perspectives and ideas that strengthen our work and mission.
If you are interested in joining our team, please submit a cover letter and resume with the subject line “Navigator” and the posting number: 202605-457 to: jobs@legalaidnc.org.
Professional reference checks and a pre-employment background check will be conducted as a condition of employment.
Equal Opportunity Employer
Legal Aid of North Carolina is an equal opportunity employer. We welcome all qualified applicants and make employment decisions based on experience, qualifications, and organizational needs.