About us: Legal Aid of North Carolina is a statewide, nonprofit law firm that provides free legal services in civil matters to low-income people to ensure equal access to justice and to remove legal barriers to economic opportunity. Legal Aid is an innovative, creative, progressive, and efficient civil legal service provider to the poor, working towards an inclusive justice system of equal access. All voices are valued, heard, and respected.
Who we are looking for: Legal Aid’s NC Navigator Consortium seeks a full-time Health Insurance Marketplace Navigator to support the Consortium’s efforts to enroll North Carolinians in affordable health coverage on the Health Insurance Marketplace at HealthCare.gov. Led by Legal Aid of North Carolina, the Consortium is a statewide partnership of six health care, social service and legal aid organizations that is funded by the federal Navigator Grant Program. The Consortium receives the second-largest grant in the U.S. Learn more at ncnavigator.org.
Why this role matters: The work performed in this role will help uninsured and underserved individuals access affordable health coverage through the Health Insurance Marketplace and Medicaid. This position supports outreach and education, assists with enrollment and eligibility determinations, and connects individuals to needed social services. It also helps expand access statewide by building community partnerships and recruiting volunteer Navigators.
What you will do:
- Conduct outreach and education to uninsured individuals, and those who need additional health insurance/coverage literacy information.
- Recruit partners and build partnerships/coalitions with local community organizations to facilitate outreach, education, and enrollment efforts.
- Engage in outreach, education, and enrollment activities with priority populations, and underserved and vulnerable communities.
- Share information regarding the Federally facilitated Marketplace (FFM), including:
- Eligibility requirements for federal tax subsidies and cost-sharing subsidies.
- Eligibility for Qualified Health Plans (QHP) on the FFM and Medicaid, and how to enroll in qualified health plans or Medicaid, on healthcare.gov or ePASS.
- Meet with individuals and facilitate plan selection based on the needs of the individual/family, assess tax implications and premium and cost-sharing requirements, premium tax credits, application submission, renewal, and disenrollment processes.
- Facilitate eligibility determinations for QHPs or Medicaid and premium tax subsidies.
- Provide referrals to appropriate agencies, including applicants and enrollees with grievances, complaints, questions, or need for other social services.
- Source and recruit volunteer Navigators through various techniques (community presentations, databases, e-mail, social media etc.).
What you will bring to Legal Aid of North Carolina:
- Bachelor’s degree.
- Ability to manage multiple tasks simultaneously.
- Prior academic course work and/or professional or volunteer experience for issue-based campaigns or other nonprofits.
- Prior experience assisting underserved and vulnerable communities.
- Proficiency in Microsoft Excel.
- Strong writing skills.
- Must reside in office’s service area throughout duration of employment.
- Bilingual in Spanish (preferred).
What we offer:
- Compensation: The salary for this position is $41,000 annually. Candidates who are bilingual in Spanish may be eligible for additional compensation.
- Health Benefits: Comprehensive medical, dental, and vision coverage
- Retirement Plan: 401(k) plan with a discretionary employer contribution
- Flexible Work Environment: Promoting work-life balance and employee well-being.
- Paid Leave: Generous paid time off and holidays
- Paid Parental Leave: Up to 12 weeks of paid leave for eligible employees.
- Insurance Coverage: Employer-paid life insurance and disability insurance
- Employee Assistance Program (EAP): Confidential counseling and support services
- Professional Development: Opportunities for ongoing learning and growth
Legal Aid of North Carolina believes all our professionals bring unique approaches and ideas to solving problems and advancing our mission.
If this is the work environment you would like to join, we invite you to apply for this wonderful opportunity. Please submit a cover letter and resume with the subject line “Navigator” and the posting number: 202606-464 to: jobs@legalaidnc.org.
Professional reference checks and a pre-employment background check will be conducted as a condition of employment.
Equal Opportunity Employer
Legal Aid of North Carolina is an equal opportunity employer. We welcome all qualified applicants and make employment decisions based on experience, qualifications, and organizational needs.