Information & Technology

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  • A good case management tool allows you to track, assess outcomes, and report on the information your organization needs to work with a client – from their age, address, job history, medical history, and childcare situation to demographics, interactions, scheduling, billing, and more. In A Few Good Case Management Tools, Idealware highlights several affordable tools that can be used by all sizes and types of nonpro

  • A well-designed, user-friendly website can help you engage new members, raise money, and communicate with decision-makers. In A Nonprofit's Guide to Building Simple, Low-Cost Websites, TechSoup provides tools and ideas for building a simple, attractive website without breaking the bank.

  • A web hosting provider stores the files that make up your website, and reliably connects them to the Internet so your constituents can see your site. Idealware's A Few Good Web Hosting Providers shares insight from nonprofit internet specialists on the web hosting providers that have worked well for them, and tips for hosting everything from a basic website to a powerhouse web application.

  • The Small Business Center Network (SBCN) offers programs, services, and resources to start and grow a business or nonprofit organization - including guiding you through the steps of considering, planning, developing, opening, and operating the organization. Small Business Centers are located at each of NC's 58 community colleges.

  • Considerations on Crowdfunding for Nonprofits and how your nonprofit can go about fundraising through this method, as outlined by the National Council of Nonprofits.

    (Recursos disponibles en español.)

  • "Whenever we go online—to shop, chat with our friends, or do anything else—we put ourselves at risk of cybercrime. Computer viruses can corrupt our files, hackers can steal our data, and criminals can trick us into revealing sensitive information. But luckily there are simple steps we can take to protect our digital lives. NOVA has teamed up with cybersecurity experts to create the Cybersecurity Lab, a game in which players will discover how they can keep their digital lives safe and develop an understanding of cyber threats and defenses."

  • "If harnessed correctly, social media can be the perfect medium for any non-profit organization's volunteer recruitment arsenal. [...] Employing social media allows those recruiting to be proactive by opening new doors, enlarging the organization’s social network, and increasing the likelihood of onboarding new volunteers," writes Jerome Tennille.

  • Total cost of ownership (TOC) over the lifecycle of IT projects like buying new software can be a very tricky thing to calculate. This is especially due to a project's costs going beyond tangible aspects of installing new software and into common implementation challenges such as staff adoption of the technology.

  • "Setting up an office phone system is deceptively complicated. While we're all familiar with phones, as soon as you want to support more than a couple of employees, you quickly enter a baffling realm of acronyms and options. [...] Phone systems shouldn't be exciting, just dependable."

  • "Whether you're looking to implement a new system, replace an existing one, or customize software for your organization's particular needs, a consultant can help you think through your options, facilitate implementation, and work with your team to make sure everyone is up and running with your new technology solution.

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