The nuts and bolts of selecting a consultant. Includes step by step planning and tips for writing the contract. (Community Foundation of Western North Carolina)
PDF Handout
PDFs that are available to download. This could be Center-generated or material received from others like Conference presenters.
Job or employee satisfaction surveys are a useful tool to gather feedback directly from your employees that will help your organization evaluate "employee retention, boost performance, and nurture your company culture." Qualtrics XM's article, Employee Satisfaction Surveys: Best Practices and Sample Questions, outlines how and why to engage your employees in this type of survey and offers sample survey questions.
Grievance Procedures and Internal Dispute Resolution - Rather than turning a deaf ear to complaints, nonprofits need to provide employees with a credible listener who will objectively review their grievance. Employees will feel fairly treated if they have had an opportunity to tell their story, and the nonprofit has the benefit of learning--outside of litigation--the details of the employee's concerns. (Nonprofit Risk Management Center)
Disaster and Hardship Relief for Employees: Common Pitfalls and How to Avoid Them addresses the federal tax-related restrictions on an employer that wishes to sponsor a fund to provide assistance to its employees in the event of disaster or financial hardship. (Robinson Bradshaw, 2017)
Critical to succession planning and organizational resilience are systems that support skills development for board and staff. Presented here are the elements of a robust talent development culture. (CompassPoint)
Whether it’s a consultant to facilitate organizational planning, develop a capital fundraising campaign, or help the board and staff navigate an organizational merger, professionals can often provide the expertise we all need from time to time to better manage our nonprofits. There are many considerations when hiring and engaging consultants. This guide is meant to provide you with some basic tips for hiring, interviewing, and working with consultants to ensure that your experience is productive and worthwhile.
All boards (even the most organized, responsible, and congenial ones) need to document their activities, internal rules, and processes. Some of the documentation is legally required; some is simply helpful to have. Some documents are public; some must be kept confidential. Some serve as guidelines for decisions; some are part of the record keeping. For a board that takes its fiduciary role seriously — and they all should — written rules and documentation of activities are simply part of ongoing, everyday risk management. (BoardSource, 2012)
How to Conduct a Chief Executive Performance Assessment in 10 Steps by BoardSource outlines steps to guide boards and chief executives through the chief executive assessment in a thoughtful, planned, and constructive way.
Holding the chief executive accountable is a critical board role. BoardSource's Core Competencies of Nonprofit Chief Executives ensures both the board and CEO understand expectations and the chief executive is properly executing his/her core roles.
Nonprofit boards of directors can adapt these sample policies for CEO evaluation, compensation, and emergency succession. See also: the Kentucky Nonprofit Network's Sample Executive Compensation Policy.